Patient Satisfaction

These measures tell you how patients responded to questions on a national, standardized survey of hospital patients asking about their experiences during a recent inpatient stay in the hospital. Information from the survey, called the Hospital Consumer Assessment of Healthcare Providers and Systems or HCAHPS Survey, is adjusted to take into account differences in patient population and data collection methods.  More about how the survey data is analyzed may be found on Medicare’s Hospital Compare website.  

^ = Better than national average

Quality Measures Definitions

What does this mean to me?  Patient experiences at BroMenn Regional Medical Center, as reported on Medicare’s Hospitals Experience Survey, were generally more positive than those reported nationally and statewide. 

For more information regarding this report, please contact the Quality Resource Department at (309) 268-5052.

Frequently Asked Questions

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